Payment terms

Version: 9 October 2026.

Provider and scope

These Payment terms supplement the Terms of use for Mytably business subscriptions. The provider is TSOKAS G. WIDEVIEW ENTERTAINMENT Ε.Ε., a Greek limited partnership trading as Wideview Entertainment, 58 Grigoriou Lampraki, 16675 Glyfada, Greece, VAT EL803334554, GEMI 194800101000. Contact: [email protected], +30 210 220 5089. Each subscription covers one location and all available application features.

Free trial

Your 14-day trial starts when your location is activated after email verification and registration. No card is required and the trial does not automatically become a paid subscription. To continue, choose a plan and complete payment. After an unpaid trial expires, existing data remains readable, while features requiring active access are restricted. Changing plans or cancelling does not restart the trial.

Prices and introductory offer

Per location, the monthly plan costs EUR 5 per month during the first paid year and EUR 8 per month thereafter. The initial annual plan costs EUR 49 for the first 12 months and EUR 79 per 12 months thereafter. Prices are in euros before applicable VAT. The introductory year starts with the first paid period and keeps its original end date after cancellation, reactivation or a plan change. A new introductory year is not granted.

Payment, VAT and invoices

Stripe processes payments. The exact amount payable and VAT are shown before you confirm a charge. You must provide accurate business details, address, country and VAT ID. Being a business does not automatically remove VAT. Intra-EU reverse charge is applied only where the relevant requirements are met and verified. Your details may need review before a subscription can be completed.

Billing & subscription shows your payments and invoices. An invoice being prepared is shown as pending and becomes available after issuance. A draft is not an issued invoice. Contact support to correct fiscal details after a subscription has started.

Automatic renewal

Purchasing a plan authorises recurring monthly or annual charges to your saved payment method. Your next renewal date and net price appear in the panel; applicable VAT is added at renewal. You can update your payment method and stop renewal from the panel. A free trial ending without a purchase does not authorise a charge.

Monthly to annual

The location administrator can request an immediate annual upgrade. Before confirmation, you see the price for the next 12 months, credit for unused paid monthly time, VAT, the final amount and the next renewal. Annual access starts after successful payment confirmation.

The remaining introductory offer is reflected proportionally in the annual price, based on the time until its original end date. For example, with exactly half the introductory year remaining, the next 12 months cost EUR 64 before unused monthly credit and VAT. The next annual renewal is EUR 79 plus VAT. The confirmed preview determines the exact amount.

Annual to monthly

The administrator can schedule this change independently in the panel. It takes effect after the current paid annual period ends, at EUR 8 per month plus VAT. There is no immediate charge, prorated refund or shortening of annual access. The date and price are shown before confirmation. Before the switch takes effect, choose “Keep annual subscription” to retain annual renewal.

Cancellation and reactivation

Choose “Cancel automatic renewal” in Billing & subscription and confirm. Your subscription stays active until the end of the paid period shown on screen. Cancellation stops future renewals and removes any scheduled switch to monthly. It does not delete your account or data or cancel amounts already due.

Before expiry, you can resume automatic renewal on the current plan after reviewing its next date and price. Resuming does not charge you immediately. Once the subscription has ended, a new paid subscription must be activated without a new introductory year. If an action is pending or fails, check the final status and contact support before renewal.

Failed payments and access expiry

A failed payment does not activate a new paid period. A notice is displayed and you may need to update your card, authorise payment with your bank or try again. Outstanding payments may be retried. Existing paid access continues until its expiry. Features requiring an active subscription are then restricted until a new payment is confirmed. Data retention follows the Privacy policy; indefinite storage is not promised.

Refunds and disputes

Stopping renewal or switching to monthly does not automatically refund unused paid time. For an incorrect or duplicate charge or a payment dispute, contact [email protected] with payment details, without full card details. Requests are assessed according to the facts, the agreement and applicable law. Refund, withdrawal or other mandatory rights that cannot lawfully be excluded remain unaffected.

Confirmations and changes

Subscription actions are recorded. The panel shows the final status after confirmation by the payment provider. Agreed prices for a paid period are not changed retroactively. Other future price changes or material changes to these terms are communicated before they take effect, in accordance with the agreement and law. The disclosed transition from introductory to regular pricing is part of the initial offer.